Great Service Management doesn't have to be complicated.
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This essential 3-day course introduces the core concepts of the ITIL® framework and serves as a point of departure for more in-depth mastery of proven IT Service Management practices.  Under the expert guidance of taruu instructors, students acquire broad familiarity with the IT Service Lifecycle, as well as key ITIL® processes, principles, concepts, and models.


Learning Objectives:

This course helps participants understand the ITIL Service Lifecycle, major ITIL processes, functions, core concepts, principles, and models.  The course also helps students prepare for the ITIL Foundation exam delivered on the last day of the class.

Prerequisites:
None
Days: 3
Price: Please call!
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Title: ITIL v3 Foundation

 

New!  ITIL v3 Foundation Learning Resources

 

City Status Start Time End Time Register
Indianapolis   OPEN   4/26/2010 8:30 AM   4/28/2010 4:30 PM   Register  
Indianapolis   OPEN   5/5/2010 8:30 AM   5/7/2010 4:30 PM   Register  
Indianapolis   OPEN   5/18/2010 8:30 AM   5/20/2010 4:30 PM   Register