We've worked with lots of organizations and thousands of individuals, helping them learn a variety of ITSM topics.  But, how does ITSM actually happen?

 

What we've seen is that in most organizations, it happens one process at a time. 

 

Yes, ITIL is a highly integrated framework consisting of nearly two dozen interlinked processes.  But, when it comes to implementation, most organizations that get anything done with ITIL do so by focusing on a single process, embedding that process in their organization, and then continuing on to tackle another (hopefully supporting) process. 

 

That pattern isn't only common, it works!  And, it just makes sense.  Given what you already know about ITIL and about your organization's readiness for change, which is more probable:  adoption of an entire framework or progress on a single ITSM process?

 

That's why we've developed a new series of Applied ITIL single-process workshops which provide not only practitioner level book-learning, but hands-on materials you can use to help your team actually launch or improve a process in your organization.  The workshops are brief, affordable, and delivered by highly experienced IT professionals, not just trainers with a little ITIL background.

 

taruu Applied ITIL Workshops provide a direct link between your training dollars and business results.  We'd love to show you how.  Please drop us a line at:  info@taruu.com.

A 2003 Harvard Business School study famously revealed that no discernable link exists between IT spending and business performance.  Perhaps that's because most IT spending is viewed as just that:  spending.  In other words, not as an investment.

 

Looking for a better way? 

 

Email us and let us show you how to make your IT dollar count using simple and effective portfolio management from the business case up!

Check out this great, zoomable online map of ITIL v3!

More great stuff to help you get started with ITIL!  In addition to our ITIL v3 Foundation Online Practice Exam, we've now posted a great ITIL v3 Foundation Study Guide, and an online ITIL Glossary of Terms.

Got ITIL?  Try our new ITIL v3 Foundation practice exam online.